Credit Hoot respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Credit Hoot collects, uses, stores, and shares information when you visit https://credithoot.com , submit forms, request information, enroll in services, or otherwise interact with us online or offline.
By using this website, submitting information, or communicating with us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- State of residence
- Credit goals, challenges, and questionnaire responses
- Messages, inquiries, and uploaded information you choose to provide
We may also collect certain technical information automatically, including:
- IP address
- Browser type
- Device type
- Website activity and pages visited
- Cookies and analytics data
Additional information may be requested later through secure onboarding systems or authorized service providers in connection with services you request.
How We Use Information
We may use your information to:
- Respond to inquiries and provide requested information
- Evaluate your eligibility for services
- Contact you regarding your inquiry or account
- Provide customer support
- Send text messages related to your inquiry, onboarding, or services
- Improve website functionality and user experience
- Maintain records and internal business operations
- Comply with legal obligations
Text Messaging Communications
If you provide your phone number, you consent to receive text messages from Credit Hoot regarding your inquiry, account updates, appointment reminders, and service-related communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.
We do not sell or share mobile opt-in data with third parties for their independent marketing purposes.
Cookies and Analytics
We may use cookies, pixels, and analytics tools, including Google Analytics, to understand website traffic, improve user experience, and monitor website performance.
You may adjust your browser settings to disable cookies, though certain features of the website may not function properly.
How We Share Information
We may share information when reasonably necessary with:
- Service providers assisting with website hosting, communications, technology, CRM systems, analytics, onboarding, document storage, or payment processing
- Contractors or staff assisting in servicing your account
- Legal authorities when required by law, subpoena, court order, or to protect rights and safety
- Successors or assigns in the event of a merger, acquisition, or business transfer
We do not sell your personal information to unrelated third parties.
Data Storage and Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is guaranteed to be completely secure.
Information may be stored using secure third-party systems utilized in the normal course of business.
Retention of Information
We may retain information for as long as reasonably necessary for business purposes, servicing, legal compliance, dispute resolution, recordkeeping, or enforcement of agreements.
Your Choices
You may request to:
- Update certain personal information
- Opt out of non-essential communications
- Request that we review certain stored information, subject to legal and operational limitations
To make a request, contact us at info@credithoot.com .
Third-Party Websites
This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.
Children's Privacy
This website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
Credit Hoot may update this Privacy Policy at any time. Revised versions will be posted on this page with an updated effective date.
Contact Information
If you have questions regarding this Privacy Policy, contact:
Credit Hoot
1320 Richmond Road
Unit # 1072
Williamsburg, VA 23185
info@credithoot.com
https://credithoot.com
Effective Date: April 14, 2026