MAKING AN OFFER (AFTER DISCUSSING THEIR CREDIT REPORT)
SA: (CLIENTS NAME) Looking at the number of the negative accounts and inquiries on your report, The plan we have for you is: (DISCUSS THE PLAN, THE RATE AND THE TURN AROUND TIME)
REBUTTALS
IF THE CLIENT SAYS THE PLAN IS TOO EXPENSIVE
SA: I understand, you do not need to pay it in full. We have come up with payment plans so our clients can choose which one suits your budget. (DISCUSS PAYMENT OPTIONS, RATE AND TURN AROUND TIME)
SA: Please know that the prices already includes (SEE PRICING RATE INCLUSIONS) and not all company has those as inclusions, let us take the credit monitoring system as an example, with Credit Hoot, you do not need to pay for it monthly already so that is one less worry on your part.
I DON’T HAVE MONEY AS OF THE MOMENT
(SCHEDULE A CALL BACK)
DO YOU GIVE DISCOUNTS?
SA: Let me see what I can do. (CONTACT SALES MANAGER)
IF THE CLIENT SAYS I’LL SHOP AROUND FIRST
SA: No problem! There are a lot of credit companies out there but with Credit Hoot, we assure you that you will still get after sales support up until we will be done with working on your account. You can just call me during office hours, and I will be glad to help you out with any questions you may have.
I’LL THINK ABOUT IT FIRST
(If the client gives a time and date for call back, schedule a call back)